Opening your utility accounts

Cablevision
Your cablevision is provided by Novus. Cablevision outlets are already supplied and ready for hook-up. To begin your service, please call the customer service representatives at Novus. All monthly fees are at owner's expense.

NOVUS
1271 Pacific Blvd., Vancouver, BC V6Z 2R6
604-642-6688

Hydro
Please be advised that the electricity for each suite is individually metered by BC Hydro. It is important that you make an immediate new account application to BC Hydro. This can be done through the BC Hydro automated service line at 604-224-9376.

Telephone
To obtain telephone service, please call Telus at 604-310-2255. If you wish to inquire about telephone equipment sales or to rent equipment, you may either call or go in person to one of the Telus store outlets. The Telus store near you is located at 768 Seymour Street (604-684-2672).

Fiber Optic Internet Access
Your home is pre-wired for high-speed fiber optic Internet access. To initiate service, you can call:

NOVUS
1271 Pacific Blvd., Vancouver, BC V6Z 2R6
604-642-6688

Local Area Network (LAN)
If your residence has been pre-wired for a Local Area Network (LAN), this enables you to connect two or more computers in your home, link together modems, CD-ROMs, printers, fax machines and telephone systems.

Your network provides many advantages relative to the use of stand-alone computer. Most importantly, networks enable multiple users to share data and devices. They allow for centralized administration of hardware and software.

The LAN has been pre-wired to allow many different network configurations with a location set aside for the installation of network Hub if required. Connection of the owner supplied network Hub to the LAN is completed within the communications box located in your storage room.